Growth3 min read

Affiliate commission rates by industry: what to pay partners

What is a good affiliate commission rate? How to set affiliate and referral commission for SaaS, apps, ecommerce, and services, with a margin-based formula, recurring vs one-time payouts, and when to use flat vs percentage commission.

There is no single correct affiliate commission rate. The right rate is the one that leaves you profitable on a partner-driven sale and still makes partners want to promote you. That depends mostly on your margin, which is why rates differ so much by industry.

The formula: work backwards from margin

Use this calculation before looking at what anyone else pays:

  1. Value of a customer. Average order value for one-time purchases, or first-year revenue for subscriptions.
  2. Minus costs. Product cost, shipping, payment fees, and expected refunds.
  3. Equals contribution margin. What you keep from that customer.
  4. Pick your share. The portion of that margin you will pay to acquire the customer.

Then sanity-check it against paid ads. If you currently pay more in ad spend to acquire a customer than you would pay a partner, a higher commission is still a bargain, because you only pay the partner when a sale happens.

Typical structures by industry

These are the structures most common in each category. Exact rates vary by margin and competition, so treat the structure as the guide, not a fixed number.

IndustryCommon structureWhy
SaaS and subscription softwarePercentage of recurring revenue, often for 12 months or lifetimeLow cost per extra customer leaves room for generous, ongoing commission
Mobile appsFlat fee per install or per paid conversionRevenue arrives later, in-app, so a fixed amount is easier to price
Ecommerce and DTCPercentage of order value, lower than softwareCost of goods, shipping, and returns leave less margin to share
High-ticket B2B and servicesFlat fee per qualified lead or closed dealLong sales cycles make per-sale percentages slow to pay out
Marketplaces and travelSmall percentage of booking valueThin take rates on large transaction values
Courses and digital productsHigh percentage of the saleNear-zero cost per extra sale

Percentage vs flat commission

Percentage commission scales with the order. It suits stores with varied basket sizes and subscription products where revenue grows with the plan.

Flat commission is easier to understand and to budget. It suits lead generation, app installs, and products with similar prices.

Many programs use both: a flat bonus for the first sale plus a percentage on recurring revenue.

One-time vs recurring commission

For subscriptions, decide how long a partner earns from one customer:

  • First payment only. Cheapest, but weak incentive for partners who bring long-term customers.
  • Fixed period, such as 12 months. The most common compromise.
  • Lifetime. Strongest incentive, highest long-term cost. Usually paired with a lower rate.

Tiered and custom rates

You do not need one rate for everyone. Common patterns:

  • Performance tiers. A higher rate once a partner passes a monthly sales level.
  • Custom rates for top partners. Your best few partners usually drive most revenue, so negotiate with them individually.
  • Launch bonuses. A temporary higher rate for a new product or season.

Change rates going forward only. Rewriting the rate on sales that already happened is the quickest way to lose partner trust.

Protect your margin

Three settings keep commission from eating more than you planned:

  • Pay on net revenue, after discounts and refunds, not on the list price.
  • Hold commission until your refund window passes, and reverse it automatically when an order is refunded.
  • Set a cookie window that matches your buying cycle, so you are not paying for sales the partner had little to do with.

Bridgly applies these automatically: commission accrues from tracked Stripe sales and app sign-ups, waits out your hold period, and is clawed back if the sale is refunded. You can set a program default and override it per partner.

The short version

  • Set commission from your margin, not from competitors' headline rates.
  • Software can pay more than physical products because each extra sale costs less.
  • Use percentage commission for varied order values, flat fees for leads and installs.
  • For subscriptions, cap recurring commission by time or rate.
  • Pay on net revenue, hold until the refund window passes, and claw back refunds.

See how Bridgly tracks commission → · How to start an affiliate program

Frequently asked questions

What is a good affiliate commission rate?
A good rate is one you can afford on every partner-driven sale and that is competitive enough to make the partner choose you over alternatives. Calculate it from margin: take the profit on a typical sale, decide what share you will give up to acquire that customer, and compare it with what you already pay to acquire customers through ads.
Should affiliate commission be a percentage or a flat fee?
Use a percentage when order values vary widely, so commission scales with the sale. Use a flat fee when order values are similar or when you pay per lead or per install, because a flat amount is easier for partners to understand and for you to budget.
Should SaaS affiliate programs pay recurring commission?
Recurring commission is common in SaaS because the customer pays every month. Most programs cap it, either for a fixed period such as 12 months or as a lifetime commission at a lower rate. Capping keeps the cost predictable while still rewarding partners who bring long-term customers.
Why do physical-product brands pay lower commission rates?
Physical products carry cost of goods, shipping, and returns, so there is less margin to share. Software has little cost per extra customer, which leaves room for a larger share. That is why ecommerce rates are usually lower than SaaS rates.

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